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Privacy Policy

This website is provided by SEM Transformer (Sem Transformatör) ("we", "us" or "our"). We design and manufacture oil-type transformers. Our address is Başkent Organize Sanayi Bölgesi İnönü Bulvarı No:8, Malıköy Sincan, 06909 Ankara, Türkiye.

We decide how and why personal data collected through this website is used. Under Turkish law we are the veri sorumlusu. Under the EU GDPR and the UK GDPR we are the controller. Under the California Consumer Privacy Act we are a business.

Please read this policy carefully. It explains what personal data we collect when you use this website, why we use it, who we share it with, how long we keep it, and the rights you have. It also explains how to contact us, or a regulator, if you want to complain.

This is our privacy notice. It is written so that our processing of personal data accommodates the laws of Türkiye, Europe, the United Kingdom and the United States, using the terms those laws use. In the United States, those laws more often say "collect", "use", "sell" and "share" than "process". When this policy says "processing", it means collecting, using, storing, disclosing and otherwise handling personal data or personal information. This notice is not a certificate that every obligation under those laws has been formally assessed for every activity we carry out.

We do not expect to collect personal data about anyone under 18. If you believe we have, please contact us and we will delete it.

Last updated: 13 November 2026.

The laws this policy accommodates

Where the following laws apply to personal data we handle through this website, we use the role, the vocabulary and the rights set out in that law.

Türkiye. Kişisel Verilerin Korunması Kanunu (KVKK), Law No. 6698. We are the veri sorumlusu. You are the ilgili kişi, and the information we hold about you is kişisel veri. We process kişisel veri on the grounds in Article 5 of the KVKK. Those grounds include açık rıza, which is your explicit consent, where we ask for it. Where another ground in Article 5 applies, we rely on that instead: processing that is necessary to establish or perform a contract with you, processing that is necessary for us to comply with a legal obligation, and processing that is necessary for our legitimate interests (meşru menfaat), provided those interests do not override your fundamental rights and freedoms. Your rights are the rights in Article 11 of the KVKK, described below. You can complain to the Kişisel Verileri Koruma Kurulu (the Personal Data Protection Board).

Europe. Regulation (EU) 2016/679, the General Data Protection Regulation (EU GDPR), where we offer goods or services to people in the European Economic Area (EEA), or monitor their behaviour in the EEA. We are the controller. We rely on the legal bases in Article 6: consent, performance of a contract or steps taken at your request before a contract, compliance with a legal obligation, and legitimate interests. Your rights are the rights in Articles 15 to 22, described below. You can complain to a supervisory authority in your member state.

United Kingdom. The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where we offer goods or services to people in the United Kingdom, or monitor their behaviour there. We are the controller. We rely on the same kinds of legal bases as under the EU GDPR. You can complain to the Information Commissioner's Office (ICO).

United States. There is no single federal consumer privacy statute for a website of this kind. Where a state law applies to our handling of personal information, we accommodate it. Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (CCPA/CPRA), we are a business and you are a consumer. The information we collect is personal information. We do not ask you for sensitive personal information. If you choose to include sensitive personal information in a message to us, we use it only to deal with that message, which is a purpose the CCPA/CPRA allows. We do not sell personal information, and we do not share it for cross-context behavioural advertising. We also accommodate other applicable US state consumer privacy laws where they apply to our processing, including the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and the Connecticut Data Privacy Act (CTDPA). The rights those laws give you are described below.

Personal data we collect

Information you give us. If you use the contact form, we collect your name, email address, telephone number, the message you send, and your confirmation that we may use that information in line with this policy. We also store the page address the form was submitted from. If you sign up for updates, including from the footer or the launch notice, we collect your email address, the fact that you asked to receive updates, and where on the site you signed up.

Information collected while you browse. When you use the site, we and our service providers may receive technical data such as your IP address, browser type, device type and the pages you request. The weather line in the footer asks Open-Meteo for the current conditions in Ankara. Your browser makes that request, so Open-Meteo may see your IP address.

Cookies. We use strictly necessary cookies to remember whether you have accepted or rejected additional cookies, and which categories you chose. Those cookies are on because the site needs them to honour your choice. Additional cookies, for measuring how the site is used or for marketing, stay off unless those tools are switched on and you accept them. At the date of this policy, no analytics or marketing tools are switched on.

How and why we use personal data

We use personal data for the following purposes. The legal basis we rely on is named for the EU GDPR and the UK GDPR. The same purpose is matched to the corresponding ground in Article 5 of the KVKK.

  • To reply to you. We use contact-form details to answer your enquiry and to discuss transformers, specifications and projects. Legal basis: performance of a contract, or steps taken at your request before a contract, and our legitimate interests in responding to business enquiries. KVKK: Article 5 grounds for a contract and for meşru menfaat.

  • To send updates you asked for. We use your email address to send the updates you signed up for. Legal basis: consent. KVKK: açık rıza. You can withdraw consent at any time by contacting us. Withdrawing consent does not affect processing that took place before you withdrew it.

  • To remember your cookie choice. We store that choice so we can respect it on later visits. Legal basis: our legitimate interests in recording consent and, where the law requires us to be able to show what you chose, compliance with a legal obligation.

  • To run and protect the website. We use technical data to keep the site available, find faults and protect it from misuse. Legal basis: our legitimate interests. KVKK: meşru menfaat.

  • To meet a legal obligation. If the law requires us to keep or disclose a record, we do so. Legal basis: compliance with a legal obligation, under the EU GDPR, the UK GDPR and Article 5 of the KVKK.

We do not use your personal data to make a decision based solely on automated processing that produces a legal effect, or a similarly significant effect, for you.

Under the CCPA/CPRA, the purposes above are our business purposes: answering you, sending updates you requested, operating and securing the website, and honouring your cookie choice. We do not sell personal information. We do not share personal information for cross-context behavioural advertising. We do not use or disclose sensitive personal information for purposes that would require us to offer a separate right to limit that use.

Who we share personal data with

We share personal data only in these cases.

  • With people in our sales, technical and administrative teams who need it to handle your enquiry or your sign-up.

  • With service providers who host this website and store form submissions for us, and who handle that data on our instructions.

  • With Open-Meteo, when your browser requests the Ankara weather data shown in the footer. Open-Meteo's own privacy information describes how it handles that request.

  • With professional advisers, or with a court, regulator or other public authority, where we need advice, where we need to establish or defend a legal claim, or where the law requires the disclosure.

  • With a buyer or successor if we sell or reorganise the business. We would require them to handle personal data in line with this policy.

We do not sell personal data. We do not share it for cross-context behavioural advertising. We do not allow service providers to use it for their own marketing.

How long we keep personal data

We keep contact-form submissions for as long as we need them to handle your enquiry, and for a limited period afterwards, so that we can follow up, keep a record of what was discussed, and deal with any question or claim that arises from it.

We keep mailing-list sign-ups until you ask us to delete them, or until we stop sending those updates.

The cookies that remember your choice last for up to a year.

Technical logs are kept only for the short period we need to operate and secure the site.

When we no longer need personal data for the purpose we collected it for, we delete it or anonymise it. We may keep a record for longer where the law requires it, or where we need it to establish, exercise or defend a legal claim. Under the KVKK, deletion and destruction follow Article 7 and the secondary legislation made under it.

International transfers

We are established in Türkiye. Personal data you send us is handled there. It may also be handled by service providers in other countries, where those providers host the site or store submissions.

Where kişisel veri is transferred outside Türkiye, we use a transfer mechanism required by Article 9 of the KVKK.

Where personal data of people in the EEA or the United Kingdom is transferred to a country that is not covered by an adequacy decision, we use a safeguard required by Chapter V of the EU GDPR or the UK GDPR, such as standard contractual clauses, or we rely on a derogation the law allows. One example is a transfer that is necessary to take steps you have asked us to take, such as replying to an enquiry you sent us.

Your rights

Which rights you have depends on where you are and which law applies. You can exercise them by emailing info@semtransformator.com.tr. We may need to confirm your identity before we act on a request. We will respond within the time the applicable law allows. We will not discriminate against you, or charge you a different price, because you exercised a privacy right.

KVKK, Article 11. As an ilgili kişi, you may ask us:

  • to learn whether your kişisel veri is being processed

  • to request information if it has been processed

  • to learn the purpose of the processing and whether it is being used for that purpose

  • to know the third parties, in Türkiye or abroad, to whom it has been transferred

  • to ask for incomplete or inaccurate kişisel veri to be corrected

  • to ask for kişisel veri to be deleted or destroyed in the circumstances set out in Article 7 of the KVKK

  • to ask us to notify third parties to whom we transferred the data of a correction, deletion or destruction

  • to object to a result that was produced solely by automated analysis of your kişisel veri and that operates to your detriment

  • to claim compensation if you suffer damage because your kişisel veri was processed in breach of the KVKK

EU GDPR and UK GDPR, Articles 15 to 22. You may ask for:

  • access to the personal data we hold about you (Article 15)

  • rectification of inaccurate personal data, and completion of incomplete personal data (Article 16)

  • erasure of personal data, in the cases Article 17 allows

  • restriction of processing, in the cases Article 18 allows

  • a portable copy of personal data you provided to us, where processing is based on consent or a contract and is carried out by automated means (Article 20)

  • to object to processing based on legitimate interests, including objection to direct marketing (Article 21)

  • to withdraw consent at any time, where we rely on consent. Withdrawal does not affect processing that was lawful before you withdrew it

You also have the right not to be subject to a decision based solely on automated processing, including profiling, that produces a legal effect or a similarly significant effect (Article 22). We do not make decisions of that kind.

CCPA/CPRA. Where the CCPA/CPRA applies, you have the right to know the personal information we collect, use and disclose, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, the right to limit the use and disclosure of sensitive personal information, and the right not to receive discriminatory treatment for exercising these rights. We do not sell personal information and we do not share it for cross-context behavioural advertising, so there is no sale or sharing to opt out of. We do not use sensitive personal information for purposes that require a separate limit request.

Other US state laws. Where another state consumer privacy law applies, including the Virginia Consumer Data Protection Act, the Colorado Privacy Act and the Connecticut Data Privacy Act, you may have the right to access, correct and delete personal data, and to opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. Several of those laws also give you a right to appeal if we decline a request. To appeal, reply to our decision and ask us to reconsider it. We will respond within the time that state law requires.

How to contact us or make a complaint

Please contact us first. We will look into the concern and respond.

SEM Transformer (Sem Transformatör)

Başkent Organize Sanayi Bölgesi İnönü Bulvarı No:8, Malıköy Sincan, 06909 Ankara, Türkiye

Email: info@semtransformator.com.tr

If you are not satisfied with our response, you can complain to the authority for where you are.

  • Türkiye. The Kişisel Verileri Koruma Kurulu, through kvkk.gov.tr.

  • European Economic Area. The supervisory authority in your member state. The European Data Protection Board publishes the list of authorities.

  • United Kingdom. The Information Commissioner's Office, at ico.org.uk.

  • California. The California Privacy Protection Agency, or the California Attorney General.

  • Other US states. The attorney general, or the other authority named in the state law that applies to you.

Children

This website is written for businesses and professional buyers. We do not knowingly collect personal data from anyone under 18. If you believe a person under 18 has given us personal data, contact us and we will delete it.

Changes to this policy

We will update this page if our website, or the law that applies to it, changes. The date under the introduction is the date of the current version. The version on this page is the one that applies.

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